Privacy Policy

Elite Automobiles Trading LLC determines the importance of maintaining your privacy. We value our relationships with our customers and value the trust they exert by providing us with information. Therefore, it is extremely important for us to explain how we collect, use, and protect customer data. This privacy policy (“Privacy Policy”) applies to eliteautopart.com (“Site”, “Website”, “we” or “we”). This is to tell you how we collect and use personal information (as defined below) so that you can make an informed decision about using the Site. Please note this statement before using eliteautopart.com or providing us with any personal data. “We reserve the right to change the provisions of this Privacy Policy at any time. Elite Automobiles Trading LLC will notify you of these changes by posting the revised Privacy Policy to our business email and stating the date of the last update in the Privacy Policy. Your use of eliteautopart.com after the publication of such changes or a revised statement constitutes your acceptance of any such changes.” Therefore, we recommend that you familiarize yourself with our Policy while visiting the website in order to receive information about any changes. / Updates have been made so that you understand how any personal information you provide will be used

“We will not share your mobile information with third parties for marketing purposes without your explicit consent, and any data sharing will be strictly limited to business-related purposes necessary for providing and improving our services.”

“We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without advance notice. We implement various security measures to safeguard your personal information from unauthorized access or disclosure.”

“You can opt out of receiving promotional messages at any time by replying ‘STOP’ to any of our messages or by contacting our customer service at (888) 755-2933.”

By opting into our promotional messages, you agree to receive marketing communications from us on a weekly basis. Message frequency may vary based on promotions and special offers. Message and data rates may apply depending on your mobile carrier and plan. You can opt out at any time by replying “STOP” to any of our messages or contacting customer support.

Return Policy

If you receive a damaged or incorrect item, notify us immediately. PLEASE DO NOT SEND THE BACK PART TO RECEIVE A RETURN LABEL. Returning the part is the responsibility of the customer, and the item must be returned within 7 business days from the receipt of the return label. The address to which you need to return the goods will be indicated at the time of conclusion of the contract. Items must be returned to the address provided upon receipt of the RMA. If you return any items to Atreus Auto-parts , we will be redirected to the correct address specified in the RMA instructions at your expense. We will refund as soon as we receive the goods. NO OPERATING COSTS are covered for any parts sold by Atreus Auto-parts. If we find that the part is defective, we will first try to replace it, and if the replacement cannot be sent, we will refund the full refund of the total sale. Goods that you return must come to us before the warranty expires in order to receive a refund. Return shipping charges are not refundable. If the return is caused by any other reasons other than those indicated above (for example, the customer ordered the wrong part, the customer does not need the part, etc.), the Return may be due to a 25 percent commission for returning the goods and withholding the amount of delivery upon return. Before ordering, contact a mechanical specialist, the actual part had to be ordered. We will make sure that we send the correct parts. Any items returned after the expiration of the warranty period are non-refundable and will be returned to the sender. The deadline for receipt of the items will be within 30 days from the date of initial delivery to be accepted.

Location

23122 Clarabelle Dr
Charlotte, NC 28273

Our Timing

9:00 AM – 6:00 PM
Monday – Friday

Contact Us

Phone: (888) 755-2933

Email: info@eliteautopart.com

Disclaimer

By opting in, you agree that Elite Automobiles Trading LLCmay send you promotional texts related to our autoparts, including offers and marketing messages. This applies to both new and existing customers.

Important Disclaimer : Elite Automobiles Trading LLC is a private limited company owned by an individual, we do not represent any companies, banks or any patented/ copyrighted material. We never ask users to disclose any sensitive information such as social security numbers, bank details and any other financial information on our website. The form submitted by users is only used for shipping purpose. We use high end data encryption services to protect user information.